Frequently asked questions
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Frequently asked questions
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What is a handloom saree?
A handloom saree is woven by hand on a traditional loom rather than by machine. The weaver's touch gives every piece its own character, so small variations are a sign of authenticity.
How should I care for my silk saree?
Dry-clean silk sarees, store them folded in a soft cotton or muslin cloth, and air them out every few months. Avoid direct sunlight and perfume on the fabric.
Can I return or exchange a saree?
Please write to us within 7 days of delivery if there is a problem with your order and we will help. Sarees must be unworn and in their original condition.
How long does delivery take?
Orders are dispatched after payment is confirmed. We currently deliver within India, and delivery usually takes 5 to 8 working days.
Are the colours exactly as shown?
We photograph every saree in natural light, but colours can look slightly different on different screens.